Terms and Conditions
Welcome to UXCourses! These terms and conditions outline the rules and regulations for using our website and accessing our UX Design courses. By using our services, you agree to abide by these terms and conditions. Please read them carefully before enrolling in any course or making a purchase.
1.1 Eligibility: To enroll in our UX Design courses, you must be at least 18 years old or have the consent of a legal guardian if you are a minor.
1.2 Course Access: Upon successful enrollment and payment, you will gain access to the purchased course(s) for the duration specified in the course description.
1.3 Account Responsibility: You are responsible for maintaining the confidentiality of your account login credentials. Any activities conducted through your account are your sole responsibility.
2.1 Intellectual Property: All course materials, including but not limited to videos, texts, images, and downloadable resources, are the intellectual property of UXCourses. They are protected by copyright and other intellectual property laws. You agree not to reproduce, distribute, or share any course content without explicit written permission from us.
2.2 Personal Use: The courses offered on our website are intended for personal, non-commercial use only. You may not resell, sublicense, or share your course access with others.
2.3 Course Modifications: We reserve the right to update, modify, or discontinue any course content, including syllabi, curriculum, and instructors, without prior notice.
3.1 Payment: Course fees are clearly stated on our website. You agree to pay the specified amount for the course(s) you wish to enroll in.
3.2 We may cancel or reduce your order without notice if we believe, in our sole discretion, that:
iii) you are republished or redistributed our content on any social media platforms.
3.3 If your Product is canceled, you will be contacted to explain the reason for the cancellation and (if applicable) the appropriate amount will be refunded via your original payment method.
4.1 Refund Eligibility: We do not offer refunds for course purchases. Once a course is purchased, it is considered a final sale and cannot be refunded, exchanged, or transferred to another individual or course.
4.2. Course Selection: We encourage customers to thoroughly review course details, including the course description, curriculum, and any available previews, before making a purchase decision.
4.3. Contacting Support: If you have any questions or concerns about a course, please contact our customer support team at [email protected] before making a purchase.
4.4. Unavailability of Courses: In the rare event that a course becomes unavailable or is removed from our platform, we may offer a credit or alternative course option at our discretion.
4.5. Modification of Policy: We reserve the right to modify or update this refund policy at any time without prior notice. By purchasing a course from the Website, you agree to abide by the terms outlined in this refund policy.
5.1 Prohibited Conduct: You agree not to engage in any activities that may harm our website, courses, or other users. This includes, but is not limited to, hacking, spamming, data scraping, or violating any applicable laws or regulations.
5.2 Respectful Communication: When interacting with other users, instructors, or our team members, you must maintain a respectful and courteous demeanor. We reserve the right to suspend or terminate your account if you engage in any form of harassment or offensive behavior.
6.1 We may suspend or terminate your access to the account and purchased products at any time without giving any explanation..
6.2 We may terminate your access immediately by notice to you in writing if you are deemed to breach these Terms and Conditions or associated policies in any way, in our sole discretion.
6.3 The termination of your access to your account does not exempt you from any obligations and liabilities that may have arisen or been incurred prior to the date of termination.
7.1 Course Content: While we strive to provide accurate and up-to-date course content, we cannot guarantee that the information presented is error-free or complete. The use of our courses is at your own risk, and we shall not be held liable for any inaccuracies or damages arising from course content.
These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top.
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].
10. Extra-EEA Transfers of Personal Data
At UX Courses (https://uxcourses.co.uk), we are committed to protecting your personal data and complying with all relevant data protection laws, including the General Data Protection Regulation (GDPR). This section provides information on how we handle the transfer of personal data outside the European Economic Area (EEA).
What Are Extra-EEA Transfers of Personal Data?
An extra-EEA data transfer occurs when personal data is transferred from the EEA to a country outside of it. Since data protection standards vary worldwide, GDPR requires specific safeguards to ensure that your personal information receives the same level of protection as it would within the EEA.
How UX Courses Manages Extra-EEA Data Transfers
To provide you with a seamless learning experience, we may need to transfer certain personal data to service providers located outside the EEA. For example, we may use third-party providers for hosting, analytics, email services, or customer support, some of which are based outside the EEA.
We only transfer personal data when:
The recipient country has an adequacy decision from the European Commission, ensuring that it meets GDPR-level data protection standards; or
We have implemented GDPR-compliant Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs) with the third-party service provider to ensure the secure and lawful transfer of your personal data; or
You have explicitly consented to the transfer, or the transfer is necessary for the performance of a contract.
Safeguards for Data Transfers
UX Courses has taken the following measures to protect your data in extra-EEA transfers:
Standard Contractual Clauses (SCCs): Where applicable, we implement SCCs approved by the European Commission, which provide enforceable rights and legal recourse for individuals.
Data Encryption: We encrypt personal data during transit to prevent unauthorized access.
Access Control and Monitoring: We limit access to your data to authorized personnel only and regularly review the security measures of our third-party providers.
Your Rights and Data Security
You have the right to know if and where your personal data is transferred outside the EEA. For more information or to request a copy of the safeguards in place for data transferred outside the EEA, please contact us at [email protected].
We regularly review our data protection practices to ensure that your information remains safe and compliant with GDPR standards. If there are any changes to our practices regarding extra-EEA transfers of personal data, we will update this section accordingly.
11. Strong Customer Authentication (SCA)
At UX Courses (https://uxcourses.co.uk), we prioritize the security of your online payments. In compliance with the EU's Revised Payment Services Directive (PSD2), we have implemented Strong Customer Authentication (SCA) for added protection during your transactions.
What Is Strong Customer Authentication (SCA)?
SCA is a requirement under PSD2 that aims to make online payments more secure by requiring multi-factor authentication. This means that when you make a payment on our platform, you may be asked to verify your identity using at least two of the following factors:
Something you know: Such as a password or PIN.
Something you have: Such as your mobile phone or a one-time code sent to your email.
Something you are: Such as biometric data like a fingerprint or facial recognition.
This extra layer of security helps to prevent unauthorized access to your account and ensures a safer payment experience.
When Is SCA Required?
You may be asked to complete SCA when:
Making a Payment: During online transactions for course purchases or subscriptions.
Accessing Account Information: When updating payment methods or accessing sensitive information in your account.
Exemptions to SCA
In certain situations, SCA may not be required, such as:
Low-Value Transactions: Payments below 30 EUR may be exempt, although cumulative transactions could require verification.
Trusted Beneficiaries: If you have added UX Courses as a trusted recipient with your bank or payment provider, some transactions may not require SCA.
Recurring Payments: After an initial payment is authenticated with SCA, subsequent payments for the same amount (e.g., subscriptions) may not require further authentication.
How SCA Works at UX Courses
To make your payment process smooth while keeping security at the forefront, we have integrated SCA through our payment partners. If your bank requires additional verification, you will be prompted to complete the authentication through a secure method, such as entering a code sent to your phone or using a fingerprint scan.
This ensures that your payments remain safe and compliant with the latest EU regulations.
Need Help?
If you encounter any issues with SCA during your payment process or have questions about the security of your transactions, please contact our support team at [email protected]. We are here to assist you and ensure that your payment experience is secure and seamless.
12. Compliance with The Revised Payment Services Directive (PSD2)
UX Courses is committed to ensuring the security and transparency of all payment transactions in compliance with the Revised Payment Services Directive (PSD2), a regulation established by the European Union to protect customers during online payments.
Key PSD2 Features and Your Rights
Strong Customer Authentication (SCA): In line with PSD2, we apply Strong Customer Authentication (SCA) to enhance payment security. For applicable transactions, you may be required to complete an additional verification step, such as entering a one-time code sent to your mobile device, confirming your identity via biometric data, or verifying through your bank’s app. This extra layer of security protects your payment information and minimizes the risk of unauthorized access.
Third-Party Payment Providers (TPP) Access: PSD2 allows licensed third-party payment providers (TPPs) to initiate payments or access account information, with your explicit consent, through secure connections. While UX Courses does not share your payment information with TPPs directly, we partner with trusted payment processors who comply with PSD2 standards, ensuring that any third-party access to your data is secure and in line with legal requirements.
Enhanced Consumer Protection: PSD2 strengthens consumer rights, providing you with additional protections in cases of unauthorized transactions and clearer processes for refunds and disputes. At UX Courses, we work closely with our payment providers to handle any disputes or refund requests promptly, ensuring your rights are respected and upheld.
How PSD2 Affects Your Payment Experience at UX Courses
When making a payment at UX Courses, you may be prompted to verify your transaction through SCA. This step is in place to safeguard your payment, ensuring compliance with regulatory standards and protecting your personal information.
Contact Us for More Information
If you have questions about our PSD2 compliance or require further assistance with the payment process, please reach out to our support team at [email protected].
13. Compliance with Payment Card Industry Data Security Standard (PCI DSS)
At UX Courses (https://uxcourses.co.uk), we are dedicated to safeguarding your payment information by adhering to the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is an established security standard developed to protect cardholder data during online transactions and is required for businesses that handle, process, or transmit credit card information.
Our PCI DSS Compliance Measures
To ensure the security of your payment information, UX Courses takes the following PCI DSS-compliant steps:
Data Encryption:
We use strong encryption protocols to secure your card data during transmission and storage, ensuring that your information remains safe and confidential.
Secure Payment Processing:
Our payments are processed through PCI DSS-compliant third-party payment providers, so your card details are handled according to the highest security standards. UX Courses does not store or access sensitive card details directly.
Access Controls:
We implement strict access controls, allowing only authorized personnel to manage payment-related information. Our systems are regularly monitored and audited to uphold these standards.
Regular Security Audits and Vulnerability Testing:
In line with PCI DSS requirements, we conduct regular security assessments, vulnerability scans, and penetration tests to identify and resolve potential risks, maintaining the integrity of our payment processing environment.
How PCI DSS Compliance Benefits You
By adhering to PCI DSS standards, UX Courses ensures that your payment data is protected, minimizing the risk of unauthorized access, fraud, and data breaches. Our commitment to these security protocols gives you confidence that your transactions on our platform are secure.
Need Assistance?
If you have questions regarding our PCI DSS compliance or the security of your transactions, please contact our support team at [email protected]. We are here to provide any additional information you may need.
Last updated: Nov-05-2024